1. What Are Cookies
Cookies are small text files placed on your device. We also use similar technologies such as local storage, SDKs and pixel tags. We refer to all of these as "cookies" for short.
2. Categories We Use
- Strictly necessary — keep you signed in, route requests, prevent fraud. Always on.
- Functional — remember your language, city and saved addresses.
- Analytics — measure feature usage and crash-free sessions. Aggregated only.
- Marketing — measure campaign performance and tailor offers. Off by default.
3. First & Third Party
We set first-party cookies for the categories above. We also load:
- Stripe / HyperPay / PayTabs / Tap for payment.
- Google Analytics 4 for product analytics.
- Sentry for crash reporting.
- Meta Pixel for marketing (only with consent).
4. Your Controls
- Use the consent banner to enable or disable optional categories.
- Update preferences any time in Settings → Privacy → Cookies.
- Browser-level controls let you block or delete cookies entirely. Note that disabling strictly-necessary cookies will break sign-in.
5. Mobile Identifiers
On iOS we honour App Tracking Transparency. On Android we honour the Advertising ID opt-out.
6. Retention
Most cookies expire within 12 months. Marketing cookies expire within 90 days of inactivity.
7. Contact
privacy@demandsa.com.