1. You Agree Not To
- Use the Services for any unlawful purpose under Saudi law.
- Post false, misleading, or deceptive information.
- Harass, threaten, discriminate against, or impersonate any user.
- Solicit Pros for off-platform work sourced through DemandSa for 12 months.
- Reverse engineer, scrape, or interfere with platform integrity.
- Upload malware or content that infringes third-party rights.
2. Pros Additionally Agree
- To hold all licences required for the services they offer.
- To follow Saudi safety, building and tenancy regulations.
- To never request cash for jobs that should be paid in-app.
- To never bring uninvited guests to a booking.
3. Reporting
Report violations from any booking screen or by emailing trust@demandsa.com. Reports can be anonymous.
4. Enforcement
Depending on severity we may warn, restrict, suspend, or permanently ban accounts. Serious violations are reported to the relevant authorities.
5. Appeals
You may appeal an enforcement decision within 14 days at appeals@demandsa.com. Independent reviewers respond within 7 business days.