Safety & Trust
Everything we do to keep the platform safe for everyone.
Our Safety Pillars
Identity Verification (KYC)
Every pro passes national ID verification before approval.
Background & Skills
Experience, certifications, and references are reviewed.
Liability Insurance
Coverage up to SAR 50,000 per job.
Secure Payments
Licensed gateways, full TLS encryption.
Live Tracking
Track the technician from dispatch to arrival.
24/7 Support
Round-the-clock support in Arabic and English.
Tips for Customers
- Verify the technician's name and photo before opening the door.
- Keep payment inside the app.
- Report any inappropriate behavior immediately.
- Always request a receipt for every service.
Tips for Pros
- Wear your DemandSa ID badge on every visit.
- Document the site with photos before and after.
- Never accept payments outside the app.
- Communicate professionally at all times.
In an Emergency
For immediate threats, fire, or crime — call national emergency services first.