Last updated · 1 June 2026

Order Policy

How orders are placed, confirmed and fulfilled.

1Placing an order

Choose a service, select date/time and confirm your address.

You'll receive instant confirmation and the assigned pro's details.

2Modifying an order

You can edit or reschedule from your bookings page up to 2 hours before the visit.

3Fulfilment

The pro contacts you on the way and after completion you confirm and rate the service.

Still have questions?

Our support team is here to help anytime.